Healthcare providers seeking to update their back office functions to comply with ongoing legislative reform are turning to PatientFocus, Inc. to help them clean up and reconcile their accounts receivable.
Providers are being pressed to integrate new EHR/EMR systems as required by meaningful use regulations. However, older legacy accounting systems are often not compatible with the newer EHR systems, leading to massive integration problems. In many cases, providers are left with no option other than writing off the unpaid patient accounts within their former technology systems at a significant loss.
PatientFocus, a fast-growing and innovative healthcare billing company based in Nashville, Tenn., eases this process for providers and prevents them from needing to forgo valuable receivables. Leveraging its billing and customer service expertise, PatientFocus is able to assist providers with reconciling the old accounts, contacting patients, offering discounts and closing account balances.
“Assisting our clients by cleaning up and untangling their accounts receivable is becoming a major service line for our company,” said PatientFocus Founder and CEO David Frederiksen. “We provide a tremendous benefit to our clients as they go through the natural pains associated with upgrading their businesses.”
PatientFocus deals exclusively with patient-pay collections after insurance and before bad debt. Functioning as an extension of a client’s billing office, the company provides patients with flexible, interest-free payment options without a credit check. PatientFocus expertly manages 100 percent of patient communications, including statements, inbound and outbound telephone follow-up and online payment options.
“By helping our clients tackle this problem, without the need for write offs, we can take a lot of the sting out of complying with legislative reform,” said Frederiksen.
PatientFocus, Inc., based in Nashville, Tenn., is a medical billing company focused exclusively on self-pay and patient-pay accounts after insurance and before bad debt collections. Operating as a branded extension of clients’ internal billing offices, PatientFocus leverages the latest data analytics, proprietary software solutions and compassion for patients to facilitate the self-pay billing process for both providers and patients. With our real-time analytics and predictive payment algorithms, as well as industry-leading online payment tools and friendly, flexible approach to customer service, PatientFocus ensures increased cash collections and improves overall patient satisfaction.