PatientFocus, a medical billing company providing enhanced patient billing services, today announced an agreement with Choice Medical, Inc., a specialty distributor of orthopedic, neurosurgical, orthotic and prosthetic product lines. The agreement will give Choice Medical patients access to Patient Focus’ suite of patient-pay account management services.

Since its 2002 launch, Choice Medical has experienced tremendous growth in orthopedic and spinal instrumentation fixation products, durable medical equipment and sports medicine bracing. The Knoxville, Tenn.-based company represents more than 80 manufacturers in 10 states with more than 100 combined accounts including hospitals, physician offices and surgery centers.

PatientFocus, based in Nashville, Tenn., focuses exclusively on patient-pay collections after insurance and before bad debt. PatientFocus functions as an extension of a billing office, providing patients with flexible, interest-free payment options without a credit check. PatientFocus manages 100 percent of patient communications, including statements, inbound and outbound telephone follow-up and online payment options.

“We’re impressed with Patient Focus’ emphasis on customer satisfaction during the billing process,” said Jennifer Monroe, Director of Billing Services of Choice Medical. “As a company, we are dedicated to successful patient communication to provide the best possible service to patients, physicians and hospitals. We’re excited to offer access to PatientFocus’ knowledgeable patient services team along with payment options that are convenient and flexible.”

PatientFocus will provide ChoiceMedical’s patients access to its financial counselors and allow patients to select payment plans online via their smartphone or computer. They can pay over time, interest-free, in a variety of ways, including check, credit card, bank draft, Health Savings Account and PayPal.

“Choice Medical is a dynamic company serving thousands of patients who require medical products associated with orthopedic, prosthetic and neurosurgical needs,” said David E. Frederiksen, PatientFocus founder and CEO. “We’re excited about working with Choice Medical because we share the same values: integrity, transparency and customer satisfaction. We look forward to helping create a patient billing process that is a positive, win-win proposition for all parties involved.”

 

About Choice Medical

Choice Medical, Inc., based in Knoxville, Tenn., is a specialty distributor in the orthopedic, neurosurgical, orthotic and prosthetic market. Since its 2002 launch, Choice Medical has experienced tremendous growth in orthopedic and spinal instrumentation fixation products, durable medical equipment and third-party billing programs, and spinal and sports medicine bracing. The company represents more than 80 manufacturers in 10 states with over 100 combined accounts including hospitals, physician offices and surgery centers. Choice Medical is accredited by the Accreditation Commission for Health Care. Online: http://www.choicemedinc.com

About PatientFocus

PatientFocus, Inc., based in Nashville, Tenn., is a medical billing company focused exclusively on self-pay and patient-pay accounts after insurance and before bad debt collections. PatientFocus functions as an outsourced extension of its clients’ billing offices, providing every patient flexible, interest-free payment options without a credit check. PatientFocus manages 100 percent of patient communications, including statements, inbound and outbound telephone follow-up and online payment options. PatientFocus is experiencing rapid growth and has more than tripled clients in the past year. Clients include many leading national healthcare corporations, such as Anesthesia Medical Group, e+CancerCare and Optimal Radiology. Online:www.patientfocus.com