Losing customers is always top of mind for any business, and hospitals are not immune to this phenomenon. Yet when the topic of patient outmigration comes up, often there is a lack of understanding about why patients leave and about effective strategies that can be used to address retention.
A complimentary webinar hosted by Aegis Health Group and DHG Healthcare explores how hospitals can successfully stem outmigration and its impact on the bottom line in a competitive marketplace. Webinar participants will hear firsthand from hospital executives who are using various strategies to reduce outmigration and to increase retention throughout the care continuum.
The hour-long webinar, “Outmigration – Competing with Brand Names,” begins at 1:00 pm EDT/ 12:00pm CDT on Thursday, September 29. Participants must pre-register at https://attendee.gotowebinar.com/register/3087122263891791108.
“Outmigration affects nearly all providers in some fashion,” says co-moderator Phil Suiter, President and CEO of Aegis Health Group. “Whether it is the perception of ’bigger is better,’ referral patterns by physicians, imaging, directed contracting, access or other factors, providers must understand how to address market share that is shifting away from them to their competitors located in the same market or elsewhere.”
Hospital leaders from across the nation that will share their strategies to curb outmigration include:
- Pat Board, President & CEO, Union Health System – Terre Haute, Indiana
- Vicki Dallmann-Papke, Director, ProHealth Works & Population Health Management, ProHealth Care – Waukesha, Wisconsin
- Aaron Lewis, VP Strategic Growth, RCCH Healthcare Partners – Brentwood, Tennessee
“We are honored to have an esteemed panel of hospital leaders who will share their firsthand knowledge and successes regarding outmigration,” said co-moderator Kevin Locke, Partner, DHG Healthcare. “Healthcare industry trends impacting outmigration will be highlighted as well, including payer and employer contracting, mergers and acquisitions, provider partnerships and increased consumerism.”
Participants in the webinar will gain an understanding of the following topics:
- Using physician network development and employer relationship management as a means to curb outmigration
- Strategies and specific approaches utilized by physician specialists and local employers
- Potential ways of leveraging IT platforms and analytic capabilities to identify outmigration patterns
- Structuring strategic partnerships with tertiary/quaternary organizations to effectively remain independent and prevent losing market share
- How to identify and cultivate relationships with consumers outside of a traditional healthcare setting
For more information about this complimentary webinar, please visit https://attendee.gotowebinar.com/register/3087122263891791108.
About Aegis Health Group
For 27 years, Aegis Health Group has assisted hundreds of hospitals and health systems with proven-effective employer engagement, population health and physician relationship solutions. Its award-winning employer engagement and population health strategies enable hospitals to grow market share, reduce outmigration and increase revenue by identifying the health risks of local employees and consumers within the community. Complementing this is Aegis’ data-driven physician relationship management solution that strategically aligns hospitals and their medical staff in a way that drives service-line growth, increases referrals, enhances patient care and provides timely issue resolution. Further information about Aegis Health Group, a privately held company based in Brentwood, Tennessee is available at www.AegisGroup.com.
About DHG Healthcare
DHG Healthcare, the national healthcare practice of Dixon Hughes Goodman LLP, is a leading professional services firm serving the healthcare industry and is ranked by Modern Healthcare as the 7th largest privately-held consulting firm in the nation. Spanning the broader healthcare ecosystem, our clients share the common challenge of successfully navigating the unparalleled amount of federal, state and market-driven reform underway in the U.S. Our services in the consulting, assurance and tax domains are purposefully designed to assist our clients in their journey to risk capability. Creating institutional value is a critical focus as our clients define their strategic approach, execute on transformational plans, and manage the financial health and sustainability of their organizations. Learn more about the services and people of DHG Healthcare at www.dhgllp.com/healthcare.